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Monitor a Contact Center Chat with the GoTo Desktop App

Monitor a Contact Center Chat with the GoTo Desktop App

Read more details and related context about Monitor a Contact Center Chat with the GoTo Desktop App.

Monitor a Contact Center Call with the GoTo Desktop App

Monitor a Contact Center Call with the GoTo Desktop App

Read more details and related context about Monitor a Contact Center Call with the GoTo Desktop App.

Add and Assign Contact Center Skills with the GoTo Desktop App

Add and Assign Contact Center Skills with the GoTo Desktop App

Skills are assigned to an agent to efficiently match suitable agents with callers, according to the caller's selections, before entering ...

How do I manage my contacts in the GoTo desktop app?

How do I manage my contacts in the GoTo desktop app?

Read more details and related context about How do I manage my contacts in the GoTo desktop app?.

Assign Contact Center Permissions with the GoTo Desktop App

Assign Contact Center Permissions with the GoTo Desktop App

The permissions for your organization, supervisors, and agents have default levels. However, you can customize them to best ...

Setting Up Presence Monitoring Keys with the GoTo Desktop App

Setting Up Presence Monitoring Keys with the GoTo Desktop App

Read more details and related context about Setting Up Presence Monitoring Keys with the GoTo Desktop App.

Chat During a Session with the GoTo Desktop App

Chat During a Session with the GoTo Desktop App

Read more details and related context about Chat During a Session with the GoTo Desktop App.

Add and Manage Contact Center Roles with the GoTo Desktop App

Add and Manage Contact Center Roles with the GoTo Desktop App

Read more details and related context about Add and Manage Contact Center Roles with the GoTo Desktop App.

Share My Screen During a Session with the GoTo Desktop App

Share My Screen During a Session with the GoTo Desktop App

Read more details and related context about Share My Screen During a Session with the GoTo Desktop App.

Supervisor Dashboard for the GoTo Desktop App

Supervisor Dashboard for the GoTo Desktop App

Read more details and related context about Supervisor Dashboard for the GoTo Desktop App.