Main Takeaway: In which Arvind Parthiban tackles an important issue – defining the priority of an incoming ticket. IT teams today are expected to deliver more than fast resolutions—they're expected to be strategic business partners.

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IT teams today are expected to deliver more than fast resolutions—they're expected to be strategic business partners. In which Arvind Parthiban tackles an important issue – defining the priority of an incoming ticket.

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  • In which Arvind Parthiban tackles an important issue – defining the priority of an incoming ticket.
  • IT teams today are expected to deliver more than fast resolutions—they're expected to be strategic business partners.

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