Reader Context: This is a new paid add-on that Admins can purchase and enable on a user TIMECODE CHAPTERS 00:00 Introduction 01:14 Navigate to Contact Center skills with the

Agent Softphone With The Goto Desktop App - Information Follow-Up Tips

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With your desk phone, presence monitoring of a shared line key can be set up manually, but using the TIMECODE CHAPTERS 00:00 Introduction 01:14 Navigate to Contact Center skills with the

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Monitoring Contact Center chats can help you effectively coach and support your This is a new paid add-on that Admins can purchase and enable on a user

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  • With your desk phone, presence monitoring of a shared line key can be set up manually, but using the
  • TIMECODE CHAPTERS 00:00 Introduction 01:14 Navigate to Contact Center skills with the
  • Monitoring Contact Center chats can help you effectively coach and support your
  • This is a new paid add-on that Admins can purchase and enable on a user

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Visual Topic References

Agent Softphone with the GoTo Desktop App
GoTo Connect Quick Start with the Desktop App
Agent Dashboard for the GoTo Desktop App
Place a Call on Hold with the GoTo Desktop App
Attendant Console with the GoTo Desktop App
Add and Assign Contact Center Skills with the GoTo Desktop App
Transfer a Call with GoTo Desktop App
Setting Up Presence Monitoring Keys with the GoTo Desktop App
Download and Install the GoTo Desktop App
Monitor a Contact Center Chat with the GoTo Desktop App
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Agent Softphone with the GoTo Desktop App

Agent Softphone with the GoTo Desktop App

Read more details and related context about Agent Softphone with the GoTo Desktop App.

GoTo Connect Quick Start with the Desktop App

GoTo Connect Quick Start with the Desktop App

Read more details and related context about GoTo Connect Quick Start with the Desktop App.

Agent Dashboard for the GoTo Desktop App

Agent Dashboard for the GoTo Desktop App

Read more details and related context about Agent Dashboard for the GoTo Desktop App.

Place a Call on Hold with the GoTo Desktop App

Place a Call on Hold with the GoTo Desktop App

Read more details and related context about Place a Call on Hold with the GoTo Desktop App.

Attendant Console with the GoTo Desktop App

Attendant Console with the GoTo Desktop App

This is a new paid add-on that Admins can purchase and enable on a user

Add and Assign Contact Center Skills with the GoTo Desktop App

Add and Assign Contact Center Skills with the GoTo Desktop App

TIMECODE CHAPTERS 00:00 Introduction 01:14 Navigate to Contact Center skills with the

Transfer a Call with GoTo Desktop App

Transfer a Call with GoTo Desktop App

Read more details and related context about Transfer a Call with GoTo Desktop App.

Setting Up Presence Monitoring Keys with the GoTo Desktop App

Setting Up Presence Monitoring Keys with the GoTo Desktop App

With your desk phone, presence monitoring of a shared line key can be set up manually, but using the

Download and Install the GoTo Desktop App

Download and Install the GoTo Desktop App

Read more details and related context about Download and Install the GoTo Desktop App.

Monitor a Contact Center Chat with the GoTo Desktop App

Monitor a Contact Center Chat with the GoTo Desktop App

Monitoring Contact Center chats can help you effectively coach and support your